Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.0
7.0/10 based on 4 reviews
Joshua
United Kingdom,
February
2025
5.8/10
I stayed at Hotel Mulberry in Kolkata for a wedding, and while the location offered good connectivity to major attractions, my experience overall was disappointing. The staff were polite, which is a plus, but the food was subpar and some rooms lacked natural light, feeling makeshift. The hotel seemed understaffed during peak times, adding to the challenges. I would say, if you're looking for a central stay at a reasonable price, it might be okay, but there are better options out there. 😞
Rooms
5.0
The rooms were small and poorly lit, with some feeling makeshift. My bathroom was okay, but the shower left everything wet.
Service
5.0
While the staff were polite, the service could be unreliable and unhelpful at times, especially regarding bookings.
Location
7.0
The hotel's location is good, with easy access to major places in Kolkata.
Dining
5.0
Unfortunately, the food was quite poor, which was a major letdown for me.
Facilities
5.0
There were basic amenities like a wake-up service, but overall the facilities felt lacking.
Avery
United Kingdom,
December
2024
6.4/10
My stay at Hotel Mulberry had its ups and downs. The location is great for those needing proximity to IIM-C, and the value for money is commendable, though I found the rooms quite small. While the bed linens and towels were clean, the overall comfort wasn't stellar and sleep quality could use improvement.
Rooms
6.0
The rooms were a bit cramped for my liking. perfect if you just need a place to rest, but not ideal for a longer stay.
Service
8.0
The front desk staff I interacted with were incredibly courteous and helpful. they provided a good level of assistance that made my stay more pleasant.
Location
9.0
I appreciated the hotel's location in a quiet lane yet close to the main road. ideal for a peaceful stay while being near key areas.
Dining
7.0
I didn't try the food much, but I did hear about their freshly baked croissants. they could make for a nice morning treat.
Facilities
7.0
Basic facilities like the AC and geyser worked fine. they also offer free Wi-Fi, convenient for keeping up with emails.
Elliot
United Kingdom,
November
2024
6.0/10
I found Hotel Mulberry to be a budget-friendly option in Kolkata, but there was a notable inconsistency in service. While the room was clean and equipped with basic amenities, my experience was marred by less than friendly staff interactions. Overall, it provided decent value for the rate I paid, but some improvements in staff behavior would greatly enhance the experience. 😊
Rooms
6.0
The room was clean and had essential amenities, though I was placed in a ground floor room with no windows, which made it feel a bit cramped. It lacked proper ventilation and felt a bit dull.
Service
5.0
I did encounter some helpful staff, especially with handling my luggage, but one staff member's attitude was a disappointment. A lack of courtesy from the front desk made my stay less enjoyable than it could have been.
Location
7.0
The hotel is situated conveniently near IIM-C, making it a great spot for those attending events there. However, it's more suited for those looking for budget accommodations rather than luxury.
Dining
8.0
Food was quite affordable, and I enjoyed good coffee at just Rs.15! Portion sizes were generous and enjoyable, adding a positive note to my stay.
Facilities
6.0
Facilities like WiFi worked well, and I appreciated the AC and geyser in my room. However, I wished for better organization in the bathroom.
Robert
United Kingdom,
November
2024
6.6/10
My stay at Hotel Mulberry was a mixed bag. The staff were incredibly accommodating, even sourcing an electrical adapter for me. However, the food compared poorly to what I expected, and there were some issues with room size and bathroom layout.
Rooms
5.0
Some rooms were cramped with no natural light. The bathroom was small and everything got wet while showering.
Service
7.0
The staff were polite and tried their best to help, which was a positive aspect of my stay.
Location
8.0
The hotel's location offered good connectivity to major places in Kolkata, making it convenient for getting around.
Dining
5.0
I had breakfast and an evening meal, but the food was just okay. Not having a dining area was disappointing as everything was eaten in the room.
Facilities
6.0
The hotel seemed a bit understaffed, especially when it was busy, which affected the overall experience.
Ethan
United Kingdom,
October
2024
6.4/10
I chose Hotel Mulberry for its great location and budget-friendly pricing. and it was just a decent spot for my needs. The rooms are on the smaller side and many lack windows, but they are clean. The breakfast is included, though I found much better food options around Kolkata. Overall, if you're looking for a place just to crash, it suits that purpose just fine.
Rooms
6.0
The rooms were small and most lacked windows, but they were clean and well-kept.
Service
5.0
I encountered some frustration with the service, especially regarding communication. but my check-in was straightforward.
Location
9.0
The hotel's location was its best feature, as it was very near to popular places in a nice neighborhood.
Dining
5.0
Breakfast was included but I didn't find it worthwhile since the local food scene is vibrant and delicious.
Facilities
5.0
Facilities were basic. a TV was provided, but it only had local channels.